Blog-post 3

I read several articles about the Bose crisis communication this weekend.  According to NDTV news, it says Kyle Zak has been filed in federal court seeks an injunction to stop Bose’s “wholesale disregard” for the privacy of customers who download its free Bose Connect app from Apple Inc or Google Play stores to their smartphones (http://www.ndtv.com/world-news/bose-headphones-spy-on-listeners-lawsuit-1683707). However, … More Blog-post 3

Blog post 2

When I was browsing Adidas yesterday, there’s a news came up the top search, “Adidas Apologizes For Congratulating 2017 Boston Marathon ‘Survivors’”. It attracted my attention. According to images circulated on social media, the apparel company emailed customers Tuesday with the subject line, “Congrats, you survived the Boston Marathon!” When I saw this message, I’m … More Blog post 2

Blog Post 1- A Little Thought About the United Airlines Case

Recently, there’s a PR crisis happened in United Airlines. What happened in this case is, after the United Airlines overbooked seats, they dragged a passenger from the plane. According to the BBC News, it reported that “It comes after passenger Dr David Dao lost two front teeth and suffered a broken nose when he was … More Blog Post 1- A Little Thought About the United Airlines Case